• Recruitment System (PSCA)
  The very first software system of PSCA, built in ASP.NET with a SQL Server backend. This pioneer solution facilitated a transparent and trackable recruitment process, managing a massive number of online applications for the first batch of Police Communication Officer positions.

• E-Challan Management System
  Streamlined traffic violation ticketing and payment processes, integrating real-time data from field devices and a public-facing portal. The portal was built by Shamsher Haider’s deputy Mr. Umair Ayub and the subteam working under Umair Ayub in ASP.NET, Elastic Search ,SQL Server and integrated with the Big Data traffic violation detection cluster of PSCA.

• Zindagi App
  Launched by the Ministry of Narcotics Control with sposnorship of UNODC, the Zindagi App represents an innovative strategy to combat drug abuse in society. Developed by Shamsher Haider’s team at PSCA—comprising Kamal Subhani, Umair Anwar Sukhaira, and Moeed Farooq—with UI/UX crafted by Umair Saeed and Majid Saleem, this app redefines preventative and rehabilitative approaches to substance abuse. Zindagi empowers users with comprehensive educational resources, including drug awareness, prevention disciplines, treatment options, rehabilitation locations, success stories, and a supportive community feature. Tailored to schools, workplaces, and community settings, its primary goal is to reduce drug dependency and foster a culture of recovery and support.

• Fleet Management System
  Optimized the oversight of police vehicles through tracking, usage analytics, and maintenance scheduling.

• HRMS-TELE (DIG Telecom)
  Automated personnel records, attendance, and performance tracking within telecom directorates.

• Dispatch System
  Offered a centralized platform for allocating investigative resources and integrating with CAD for incident data sharing.

• PSCA Public Safety App
  Developed under the tecnical leadership of Deputy Chief Systems Integration (and later Chief Software Development Officer PSCA) Shamsher Haider, with a core team headed by Umair Ayub and his team members Kamal Subhani, Umair Anwar Sukhaira, and Moeed Farooq**, alongside UI/UX experts Umair Saeed and Majid Saleem, PSCA Public Safety App revolutionizes real-time emergency response and route management.

  By registering as a verified user, you get priority assistance from PSCA’s 15 services at your exact location. With live traffic congestion alerts and fastest route planning, you can save valuable time on the road. If you ever need immediate help, simply press the Panic Button to instantly connect with PSCA’s emergency response teams—ensuring rapid support right where you need it.

• Women Safety App
  Developed in 2016 under Dr. Akbar Nasir Khan’s visionary leadership—and powered by tecnical leadership of Deputy Chief Systems Integration (and later Chief Software Development Officer PSCA) Shamsher Haider—the Women Safety App addresses gender-based harassment through geo-located emergency reports, direct PPIC3 integration, and an instant panic button. Key team members include Umair Ayub, Android Lead Kamal Subhani, iOS Lead Umair Anwar Sukhaira, and Moeed Farooq. A 2020 enhancement led by DIG Kamran Khan and sponsored by UNFPA—introduced advanced security and robust new features. The current version of PSCA Women Safety App is essentially a rebranded version of the original brainchild of Dr. Akbar Nasir Khan. Featuring user-friendly interfaces, multi-channel emergency support, and educational resources, and stands this app is a model for technology-driven public safety innovations in Pakistan.

• LE Park Android App
  Streamlined parking management for the Lahore Parking Authority through location-based data and integrated fee collection.

• Change Request Management System (PSCA)
  Standardized and governed software enhancement or bug-fix requests across all PPIC3 solutions.

• Performance Management System (PSCA)
  Tracked control room KPIs and automatically generated reports, boosting operational transparency.

• Asset Management Systems (TELE, CPO, SPU, Internal)
  Maintained unified asset registers for various police units including telecom equipment, general inventories, and specialized security gear.

• PSCA Website
  Inititally developed, managed , hosted and deployed by Shamsher Haider since initiation of PPIC3 PSCA project in 2015 till it was handed over to the PSCA Systems Adminstration team in 2019. Served as the official hub for updates, service details, and public-facing informational resources.

• Electronic Data Center (EDC) Web Portal
  Hosted digital evidence and investigative records, enabling secure access and integration with main PPIC3 data repositories.

• Media Monitoring Center (Analytics Software)
  Deployed real-time sentiment analysis, keyword detection, and notifications for digital media content relevant to police operations.

• Facial Recognition System
  Supported rapid suspect identification by matching live CCTV stream data against criminal databases.

• 8787 Police Complaint System
  Simplified complaint lodging, establishing an auditable trail for resolution processes across Punjab Police.

• KPK Excise MIS
  Enhanced collaboration with the KPK Excise department, sharing interprovincial data for improved law enforcement.

• GIS System (Internal, Mobile Police Response Unit)
  Harnessed geospatial data to guide route planning, situational awareness, and emergency service coordination..

• Lahore Smart Cities Matrix
  Provided interactive maps and analytics for urban management and promoted civic engagement. This project owes its existance to exceptional multifacted skills of Mr. Ali Rajab and the GIS team working under him as a subteam of the applications team.

• Crime Cause Heat Analysis
  Mapped and analyzed crime hotspots to guide resource deployment and policy decisions for Punjab Police. Mr . Ali Rajab was the GIS wizard behind this project.

• GIS Based Route Planning / Optical Fiber Layout Planning (PSCA)
  Accelerated route planning for police units and facilitated efficient optical fiber infrastructure deployment.

• HRMIS (PSCA)
  Centralized HR records, including personal records, attendance, payroll, and performance oversight for the PPIC3 initiative. This was initally hand coded by Shamsher Haider as a solo project using ASP.NET and SQL Server and later versions were developed by the application team working under Shamsher Haider using the initial project as a foundation.

• MDT Challan Android App / E Challan Status Android App
  Enabled on-the-spot issuance of citations and provided real-time status checks for both police and public.

• Finance Management System (Internal)
  Automated budgeting and expense tracking, offering a transparent overview of all PPIC3 expenditures.

• Lost & Found Management System
  Created a unified repository for items reported missing or stolen, cross-checking with existing PPIC3 databases for quicker reconciliation.

These in-house developments not only expanded PPIC3’s functional scope but also demonstrated how robust local capabilities can efficiently address critical operational requirements. Backed by strong technical leadership of the Chief Software Development Officer PSCA Shamsher Haider and a well-defined technical strategy, these solutions underscore the potential for public-sector innovation when vision, cost-optimization, and agile methodologies converge.

The post PPIC3 PSCA – In-House Software Development Projects (2015-2020) first appeared on SHAMSHER Haider BIGDATA ML AI AWS Project Management.

The Integration Challenge

The core technical challenge involved creating a seamless integration platform that could handle multiple mission-critical systems. The integration architecture was built around Microsoft .NET Framework 4.5, with Talend Enterprise Service Bus serving as the backbone for system interconnectivity. The team implemented SQL Server and MySQL databases for data management, while custom APIs developed in .NET enabled system-to-system communication.

A key strategic decision that proved crucial was developing two critical systems in-house – the Resource Management System (RMS), SOP & FAQ System and the Gazetteer System for integration with CAD System developed by DS Shanghai for Huawei. This not only saved approximately \$1 million in costs but also provided better customization capabilities and reduced vendor dependencies. The RMS and SOP / FAQ Systems were built using .NET with SQL Server backend, implementing role-based access control and real-time resource tracking. The Gazetteer System utilized MySQL’s spatial capabilities for geographic information management.

Integration with Huawei Systems

One of the most challenging aspects was integrating with multiple Huawei-provided systems, including:

• Computer Aided Dispatch (CAD)
• Automatic Call Distribution (ACD)
• Geographic Information System (GIS)
• CCTV Management System
• Analytics Platform
• LTE-A Communication Network

The integration team, led by Deputy Chief Shamsher Haider, implemented a robust middleware layer using .NET to enable seamless data exchange between these systems. This required careful API design, extensive testing, and close coordination with Huawei’s technical teams.

Technical Architecture Innovation

The project implemented several innovative technical solutions:

• Enterprise service bus for real-time data exchange
• End-to-end encryption for sensitive data
• Role-based access control across all systems
• Secure API gateways with comprehensive audit logging
• Database query optimization and caching
• Load balancing and network optimization
• Resource utilization monitoring

Cost Optimization Through Technical Innovation

Under COO Akbar Nasir Khan’s leadership, the team achieved remarkable cost savings through:

• In-house development of critical systems
• Streamlined system interfaces reducing redundancy
• Optimized resource utilization
• Improved maintenance efficiency through standardization
• Lower operational costs through automation

Integration Success Factors

The project’s success can be attributed to several key factors:

1. Strong technical leadership from Deputy Chief Systems Integration Shamsher Haider:

• Established clear technical standards
• Implemented agile development practices
• Created robust testing protocols
• Maintained focus on scalability
• Ensured documentation quality

2. Effective vendor management by COO Akbar Nasir Khan:

• Successfully and continuously negotiated with Huawei for ensuring delivery of optimal solutions at minimium cost and time
• Ensured adherence to technical specifications
• Managed scope changes effectively
• Maintained aggressive project timeline
• Optimized resource allocation

Technical Outcomes

The integration efforts yielded impressive results:

• Response time reduction to 7-12 minutes
• 20% reduction in certain crime categories
• Improved traffic management through integrated systems
• Enhanced resource utilization through real-time tracking
• Better data accuracy and reliability
• 99.9% system uptime achievement
• Robust disaster recovery implementation
• Seamless failover capability
• Real-time monitoring across all systems

Conclusion

The Punjab Safe Cities Project demonstrates how strong technical leadership, coupled with innovative systems integration approaches, can transform ambitious public sector initiatives. The combination of in-house development capabilities and effective vendor management proved crucial in delivering a complex, integrated solution while optimizing costs. The project stands as a testament to the importance of technical expertise and strong leadership in driving successful digital transformation in public safety initiatives.

The success of this project, completed in an remarkably short timeframe of approximately one year, was largely due to the exceptional leadership of COO Akbar Nasir Khan and the technical expertise of Deputy Chief Systems Integration Shamsher Haider. Their ability to navigate complex vendor relationships, optimize costs through strategic in-house development, and maintain focus on project objectives despite numerous challenges sets a new standard for public sector technology initiatives in Pakistan.

The post Systems Integration Success Story: Technical Innovation in PPIC3 Punjab Safe Cities Project first appeared on SHAMSHER Haider BIGDATA ML AI AWS Project Management.